General Policies, Cookie Policy & Privacy Policy
General Policies
DAELA Cosmetic Tattoo Inc has company owned locations in Portland, OR.
DAELA Cosmetic Tattoo Studios cannot perform services if you:
- Are pregnant or breastfeeding.
- Are under the influence of drugs or alcohol.
- Have not followed pre-care instructions.
Rescheduling & Deposit Transfers
We’re happy to reschedule your appointment or apply the deposit to another service, but please note that deposits are non-refundable.
While we will reschedule with any amount of notice, we greatly appreciate a minimum of 72-hours’ notice. This allows us to potentially book another client in your place, ensuring our artists can still make use of that time.
Late cancels and reschedules in less than 72 hours may be subject to a 10% cancellation fee, but your deposit applies to your rebooking.
If you need a second reschedule, we ask for an additional deposit that is applied to your service.
If for some reason, you are not able to put an additional deposit toward your service we have options:
- Your initial deposit will remain on file, and you can call us to schedule when you can place an additional deposit.
- We also have 0% financing available; approval is instant!
Touchups
Some services include all sessions, while others offer a touchup at an additional cost. These details are clearly listed in our pricing.
We recommend scheduling your touchup appointment before you leave the studio. However, if you choose not to book it at the time of your initial appointment, it’s your responsibility to have your touchup session scheduled within 12 weeks. If needed, a touchup can also be scheduled between 13-20 weeks.
A $50 refundable deposit is required to book a touchup. If you no longer need your touchup, the deposit is refundable until 7-days prior to the appointment.
This policy helps ensure that both our clients and artists are respected, and our business continues running smoothly for everyone.
Thank you for your understanding!
Parking
Please allow ample time to park and arrive in the studio. Contact us if you are going to be late. Being more than 20 minutes late to your appointment may result in the need to reschedule your appointment.
Before Care
We supply before care instructions and require that they are followed. The instructions are not arbitrary and things we ask you to avoid, like alcohol, blood thinners, aspirin and fish oil cause excessive bleeding and poor healed results. You may be turned away and forfeit your deposit if before care instructions are not followed.
Consultations
We make sure every client is at ease in our studio, with our staff and with our services. We do not move forward with any appointment until the client and artist are 100% satisfied with the pre-drawn, measured area of tattoo and color choice. If, during the consultation phase of your appointment you decide not to proceed, your deposit can be applied to another service. If you and the artist mutually agree that we should not proceed, you may apply to another service or receive a refund.
Healing & After Care
Healed results will vary with each individual client. We supply very detailed aftercare instructions, following these instructions will provide the best possible healed result. We have no control over what occurs during the healing process. It is crucial that you follow before and after-care instructions.
Previous Work & Removals
PLEASE NOTE: If you have had your eyebrows previously tattooed and are interested in a cover-up/re-work, you must email us a clear photo prior to booking your appointment.
We also offer laser tattoo removal for cases where a cover up or touchup won’t yield the desired result.
Before & After Pictures
We take before & after pictures of all clients. From time to time, we post some of these pictures on our social media and website galleries. We never attach our customer names to the photos. Our clients sign allowing us to post pictures, if a client objects, then we will not post the pictures!
PRIVACY POLICY
This Privacy Policy describes how DAELA Cosmetic Tattoo Inc (“we,” “us,” or “our”) collects, uses, and shares information from individuals who visit our website, use our services, or otherwise interact with us (“Consumers”). We are committed to protecting your privacy and ensuring the security of your Personally Identifiable Information (PII). Please read this Privacy Policy carefully to understand how we handle your information.
By accessing or using our website or services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following types of information:
Personal Information: When you visit our website or use our services, we may collect personal information that you provide to us voluntarily. This may include your name, email address, phone number, and any other information you choose to provide.
We may use your Personal Data to contact you with newsletters, marketing, and/or promotional materials that may be of interest to you. By entering your phone number, you are agreeing to receive text messages from us. Message & data rates may apply. Message frequency may vary. Reply HELP for more information. You can reply STOP or UNSUBSCRIBE to opt-out.
Automatically Collected Information: We may also collect certain information automatically when you use our website, such as your IP address, browser type, device type, and the pages you visit.
Cookies: We may use cookies and similar technologies to collect information about your browsing behavior. You can learn more about our use of cookies in our Cookie Policy.
2. How We Use Your Information
We use the information we collect for the following purposes:
Providing Services: We may use your information to provide you with our salon services and to respond to your inquiries.
Communication: We may use your contact information to send you important updates and promotional materials. You can opt out of receiving promotional communications at any time.
Website Improvement: We may use your information to analyze and improve our website’s functionality, content, and user experience.
3. Sharing Your Information
We do not share or sell your Personally Identifiable Information to third parties for marketing purposes. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. However, we may share your information in the following circumstances:
Business Operations: We may share your information with third-party service providers who assist us in performing essential business functions, such as payment processing, customer support, and website maintenance.
Compliance with Legal Requirements: We may disclose your information when required by law or to comply with legal processes.
Sale or Merger: In the event of a sale, merger, or acquisition of our business, we may transfer your information to the acquiring company, but your data will continue to be protected in accordance with this Privacy Policy.
4. Your Choices and Rights
You have the following rights regarding your information:
Access: You can request access to the personal information we hold about you.
Rectification: You can request corrections to inaccuracies in your personal information.
Deletion: You can request the deletion of your personal information, subject to legal obligations.
Data Portability: You can request a copy of your personal information in a structured, machine-readable format.
5. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on our website, and the “Last Updated” date at the top of this page will be revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
5. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact our corporate office at: [email protected]